Our trading and reservation conditions apply to purchases and reservations via our digital services.
- Table reservations
Booking of corporate events
- Purchase of gift cards
The terms of trade and reservation must be accepted in order to complete a purchase or make a reservation. The use of our digital services also presupposes acceptance of our Privacy Policy, which is accepted when using our electronic services and thus at the latest with the beginning of the purchase or reservation process.
At Restaurant Carl Nielsen, we make every effort to protect and respect your privacy - and it is our goal to treat your personal data safely, securely and appropriately. Your personal data is processed in accordance with current legislation on personal data, including the Data Protection Act.
You can read about our privacy policy here.
Cancellation or changes in relation to the time of arrival, or change of number of guests must be made before the confirmed time of arrival. If you have booked online, you can change or cancel your reservation before arrival via the link in your confirmation email. Alternatively, you can contact the restaurant directly.
The gift cards can be used in our restaurant and can be bought in the restaurants during opening hours.
Gift cards can be purchased either as physical gift cards or as electronic gift cards, which are sent by mail.
Right of withdrawal
There is a 14-day right of return on gift cards from the day they are received. However, this presupposes that neither you nor the recipient has redeemed the gift card. If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it. Once the item has been received back and approved, the purchase price will be refunded to your account within a few days. You must bear the cost of return yourself.
Cancellation must be reported to us no later than 14 days after purchase, and from cancellation you must return the shipment no later than 14 days after.
The notice must be given per. mail on info@restaurantcarlnielsen.dk. In the notice, you must make it clear to us that you wish to exercise your right of withdrawal.
Repayment/refund is made to the bank account number you provide
Restaurant Carl Nielsen
CVR No .: 40380973
Address: Toldbodgade 5, 1253 Copenhagen K
Email address: info@restaurantcarlnielsen.dk
Telephone number: 70 25 16 25
Phone time:
Every day - 9.00-21.00
When you place an order with us, you must provide your name, address, telephone number and email.
We need this information in order to keep you informed about your order and to be able to deliver the goods to you. The information is stored securely in accordance with current Danish legislation.
All the information we register is treated confidentially and in accordance with the Personal Data Act. As required by the Accounting Act, this information is stored for five years.
The data responsible is Restaurant Carl Nielsen. All information is stored securely in unencrypted form. Likewise, personal data is sent back and forth unencrypted.
On www.restaurantcarlnielsen.dk we also use analysis tools to review traffic data in the form of logs from our website. In this connection, no information about your person is stored.
The purpose of these analyzes is solely to correct the possible technical errors that may cause our customers to see an error message or the like, as well as to optimize navigation and behavior in the most appropriate way.
Luxury open sandwiches in Copenhagen
